The following is a project for the Jacksonville Public Library. Over the course of the next 18 months, this blog will be the focal point of a Ready Reference discussion. Specifically, the librarians and staff of JPL will pool together their experience and come up with the top 42 reference questions that are asked throughout our system.
Once the 42 have been decided upon, They will be considered one by one through individual blog posts. The comments section will serve as the discussion forum for each question. Each question will be considered for a minimum of one week.
Once the discussion has been completed for each question, this information will be used to manufacture a ready reference page no more that one page long (3 to 5 paragraphs). Not only will this page have the necessary links, but it will also have text to explain in detail what the user should look for and keep in mind while addressing this question.
Once the entire process is done, we will have 42 separate, detailed ready reference sheets for patrons to consult. Ideally, there will be a link on the JPL homepage called "The Forty-Two" and this will lead to a page with a list of the questions. Each question will link to the ready reference page for that question.
It is my hope that this will be of great use to both our patrons and our staff who assist them. Please stay tuned for further developments on this project.
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