Monday, July 27, 2009

Question #9: Where can I find computer instruction resources?

Of course, the first reaction to this question should be to tell the customer about the growing number of courses we offer in the system. But if the times or location are not agreeable to the customer, then you need to seek other options. Are there any books or websites you like to point people to when they are just learning about computers? Please give us your thoughts!


Here are the steps for posting a comment:

Click on the word comments at the bottom of the post.

Click on the drop down menu next to Comment as and choose Name/URL.

Click on the box below Name and type your name, then click Continue.

Click on the large comment box, type your question or questions (plus whatever else you'd like to contribute to the discussion) and then click Post Comment.

Monday, July 20, 2009

Question #8: How do I get an e-mail account?

We all have our favorites in this category in terms of providers. Let me know what yours are and why. Also, given that most patrons who ask this question have little computer experience, let us know how you handle the interaction and how you go about explaining the process to them. Please give us your thoughts!


Here are the steps for posting a comment:

Click on the word comments at the bottom of the post.

Click on the drop down menu next to Comment as and choose Name/URL.

Click on the box below Name and type your name, then click Continue.

Click on the large comment box, type your question or questions (plus whatever else you'd like to contribute to the discussion) and then click Post Comment.

Monday, July 13, 2009

Question #7: Where can I find resume guidelines and assistance?

This can be one of the more involved questions we librarians get on a regular basis. For many of us, we point them to either Microsoft Word's Resume wizard or Ed's resume maker. But there are more resources out there and want to hear from you what the best ones are. This includes both online resources and what (in your opinion) are the best books we have on the shelf on this subject. Please give us your thoughts!


Here are the steps for posting a comment:

Click on the word comments at the bottom of the post.

Click on the drop down menu next to Comment as and choose Name/URL.

Click on the box below Name and type your name, then click Continue.

Click on the large comment box, type your question or questions (plus whatever else you'd like to contribute to the discussion) and then click Post Comment.

Monday, July 6, 2009

Question #6: How can I look for a job online?

Most people who are out of work know how to look through the newspaper for jobs. However, many of these same people are unfamiliar with the concept of online job searching and, therefore, need a lot of guidance. So please share with us the best websites and services for job placement (both local services and national websites). Also let us know the procedures for using these sites so that both patron and librarian are better informed when they try to navigate them. Please give us your thoughts!


Here are the steps for posting a comment:

Click on the word comments at the bottom of the post.

Click on the drop down menu next to Comment as and choose Name/URL.

Click on the box below Name and type your name, then click Continue.

Click on the large comment box, type your question or questions (plus whatever else you'd like to contribute to the discussion) and then click Post Comment.